With the printer turned on, disconnect the power cord from the rear of the printer.Wait until the printer is idle and silent before you continue.Turn on the printer, if it is not already on.The printer cleans the cartridges again, and then prints another test page. If the print quality is not good, touch Clean Again. If the print quality is good, touch Done. The printer cleans the printhead, and then prints a test page.Ĭheck the print quality of the test page. Touch Tools, and then touch Clean Printhead. On the printer control panel, touch the Settings icon ( ).
Use an automated tool to clean the printhead Are you using the genuine HP ink cartridges?.Kudos to you on that score.:)įor better clarity and to assist you better I would require more information regarding this: Superb analysis and brilliant diagnosis of the issue before posting. HP Instant for taking an interest in the HP Support Forums After reading your post I see that your printer is not printing.
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